What is a Special Order Part?

Special Orders:
A special order is a part that we do not stock at our warehouse. The part will be charged to your credit card and then ordered to be shipped to us. We provide this service to help our customer get obsolete or unusual parts they need for their stove.
There are no returns or cancelations on special order parts. Once an order is placed as a special order there is no cancelation and the customer is still responsible for the payment.