Our Commitment to Privacy

We appreciate the trust you place in Woodman’s Parts Plus and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on September 11, 2003, describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Woodman’s Parts Plus

P.O. 186

East Wakefield, NH 03830

Phone from US: 603-522-8216

Phone from outside US: (Access Code) + 603-522-8216

Fax: 603-522-3007

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Contents

  • Information We Collect
  • Using Information We Collect
  • Information We Share with Others
  • How We Use Email
  • Links to Other Sites
  • Updating or Reviewing Your Information
  • Security
  • Privacy of Children on Our Web Site
  • Policy Changes
  • Questions or Comments?

Information We Collect

We request information from you (including name, address, telephone number, email address and, when necessary, credit card information) when you:

Place an order on our Web site

Make a purchase at our Retail Stores

Return an item or make an exchange

We maintain the data that you provide us, along with a record of your purchases, in a secure database.

 

Using Information We Collect

At Woodman’s Parts Plus, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:

Process and track your order

Provide the services you request

Contact you about the status of an order

Information We Share with Others

We do not share our information with others. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

How We Use Email

When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at www.woodmanspartsplus.com, you will receive an email confirmation and, in most cases, an email with package tracking information.

Links to Other Sites

Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Woodman’s Parts Plus and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and email address), please contact us at the address shown above. A limited amount of purchase information also may be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.

 

Security

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.

             

Privacy of Children on Our Web Site

Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

Questions or Comments?

For questions, comments or assistance, we invite you to contact us.

We hope to answer any questions to your satisfaction, but should you ever want to contact a third party regarding our privacy practices, you can email the Direct Marketing Association's Committee on Ethical Business Practices at privacypromise@the-dma.org. The DMA is the oldest and largest association for consumers and companies with interest in direct marketing.