At Woodman's Parts Plus we strive to provide the best customer service possible.
In this industry, sometimes it is difficult to accommodate every person's need, especially during the busy season, when we have hundreds of orders to process every day and thousands of parts leaving our warehouses.
Some of the parts that we provide are custom made, to satisfy the needs of customers using older or discontinued units.

Over the years we have sold hundred thousands of parts and provided service to thousands of customers. We are proud to say that most of them are happy with their purchases and their experience with us.
We would like to share you with some of their comments:
 
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Hello Rebecca.  Just wanted to give credit where credit is due.  I am amazed at how smoothly my parts order went recently.  The shipment was also very quick.  I will never do business with the dealer that I purchased my stove from now that I know about your company.  Thank you for a great experience and keep up the good work. 
Carl, East Greenbush NY on 12/5/2016
 

I received my order for new grates for my Atlanta Stove Works wood heater today in great condition, and I am very happy with the new grates.  I just wanted to thank you for stocking parts for this stove.  I have been using my heater for over thirty years and it still works great.  Thank you.

Don, Rome GA on 11/14/2016

Thank you so much for the prompt service. You guys are the best.

Laurie, Warren NH on 11/3/2016

Hi Stacy-
Just wanted you to know that WE appreciated your help with processing this order. We know we could have gotten this part { the blower } at a lower price however we were more concerned with dealing with a company with history. For us that was worth the extra dollars. Today we fired up the first fire for the season. The blower worked like a champ - of course kudos go to Delvin for replacing and installing the unit too. :--) 

Thank you again and we will be sure to bookmark your site for any future needs.
We are Happy Customers!
Have a warm and safe winter and HAPPY HALLOWEEN !!!!!

Laurel and Delvin, Cedarpines Park CA on 10/31/2016

Got the gasket kit today. Thanks for a quick delivery and great customer service. You have a great day.
David, Lewiston ME on 8/29/2016

Dear Stacey,
I want to thank you so much for everything you did to help us replace the
baffle for our wood stove. It arrived yesterday and I appreciate it so much.
Thank you so very much!
Best,
Esther, Terrytown NY on 8/3/2016

Stacey,
I wanted to email you earlier today, but I was so busy...
I received the parts, complete, on Saturday.  I wanted to reach out and thank you for getting them out so quickly, and for all the assistance!  Your customer service is unparalleled, and I greatly appreciate it! 
I will be in touch again for future orders.
Thank you!
Matt, Rockport ME on 5/3/2016

Thanks i got my order the next day of ordering it !!  Like wow
Wayne, Newport ME on 4/14/2016

Thank you for the quick service, our first time just found your website happy you are in NH, we''ll definitely keep you in mind next time we need anything for our wood stove.
Joanne & Paul, Hudson NH on 3/10/2016

I just wanted to take the time out to say "thank you Very much" to the lady in sales(Rebecca maybe?) who took the time to go out in the warehouse to double check on the item I was wanting to order, showed only one in stock. She also took the time to call me back to let me know!!!!! She could of just said "there is one in stock" and left it at that.
It's just an item to you but meant much more to me on this end and I believe she picked up on that and did the very best she could to help assure me it was there by going to get the item in her hands........
Again, thank you soooooo much......
Darrell, Crossville TN on 3/4/2016

Stacey thank for the quick shipping on my blower! I received it today !! Back to burning !!
Alan, Holley NY on 2/12/2016 
Thank You Very Much for all the help & specifics to part.  Part worked great.  Just had installed today.  Fireplace is once again working.  Will definitely look to your company if anything else is needed in future.
Heather, PA on 2/11/2016

received today!
Fits great!
Thank you!
RJ, Auburn NH on 1/12/2016

We received the part & the stove works yea!!!
Thank you & Merry Christmas!
Jill, Tulsa OK on 12/23/2015

Already received thank you! You guys are the best!
Timothy, Morris CT on 12/1/2015

Hi - We are restoring an antique pot belly stove, we just received the mica we ordered from you - fits perfect.  Thanks!
Debra, on 11/30/2015
Both our two orders for replacement parts for our old coal stove were delivered in good time and perfect condition.
We couldn’t even get a call back from our local dealer regarding availability of the parts!
Thanks again,
The Prices, Mahopac NY on 11/16/2015

Hello,
Just wanted to let you know this order arrived today. That is not even 24hrs after ordering! You guys are awesome and I will be using you again the next time I need parts!
Have a great weekend and winter.
Nelson, Freeport ME on 11/16/2015

Dear Woodmans,  I would like to compliment you on my recent purchase of a Harman distribution blower. Your service is exemplary!  The young woman who took my order was quite knowledgeable and pleasant to work with.  She verified all the parts numbers and verified that it was an OEM part.  She shipped right away and I had my order the next day by noon time.  Outstanding service.  This compliment comes from a retired service rep who recognizes real service.  Thank you,
Ray, Beddington ME on 11/2/2015

Good Morning,
We received the part yesterday afternoon for our Jotul #8.  Great customer service, prompt shipping and excellent packaging of the part.  Thank you very much!!
I would highly recommend Woodman’s Parts Plus to anyone needing your services!

Ralph, MA on 10/23/2015

Aimee,
Thank you so much! That list is very helpful. I'll look locally for those bolts.
Thanks again, service has been outstanding with your company. Thank again to Stacey and Rebecca as well, they had both helped me out recently with parts questions.

Scott, NY on 8/31/2015

I received the Top Insulating Blanket for my 600 Jotul stove. It arrived in good time and securely wrapped. Thank you for your accurate and speedy service.
It is a pleasure doing business with you. Please thank Justin for his polite and efficient attention to my order.

Harry, ID on 8/31/2015

Rebecca,
I placed my order yesterday early evening and received it today, and I am in the middle of nowhere.
Amazing!

Vernon, ME on 7/7/2015

Thank you for the quick turn around and the quality of the packing. The part is installed and my customer is very happy. You website was easy to use. This is the first time I have used your company and not the last. Keep up the great work.

Thanks
Mike Pittsfield ME 3/19/2105

I recently contacted Woodman parts plus to order a new baffle for our Scan Andersen 10 stove. I had previously called our stove retailer and a second jotul retailer, neither of whom had the part or offered any help in getting it. I also tried calling Jotul NA in Maine and could never get a call back.

Rebecca was wonderfully helpful, called back when she said she would and had specific information on the part availability. The baffle came in the estimated 2 weeks time and works perfectly.

Can't tell you how much we appreciate your efficient, pleasant help and service.

Consider us among your loyal customers going forward. We are enthusiastically recommending you to our neighbors as well.

Sincerely yours,

Nan, Accokeek MD 3/10/2015

Thank you, received the motor today(2/24/2015) and installed it. It is working great. Excellent service Thank you , Larry

Larry, Pittsfield ME 2/24/2015

I just got home, and the fan was waiting on the porch! That was awesome service!
Thank you very much. I will be ordering from you guys again, and will tell anyone I know who might be looking for stove related items.
It's great to have a NH business to deal with.

Bob, Jefferson NH 2/6/2015

Hi Stacey,

It arrived today!!...
My faith in both mail services have been maintained...
Thank you for all you did on your end and for putting up with my dribble..,
Your customer service is to be commended...
Again thanks for making it possible to put back the "Spark" in our woodstove without fear of burning the whole place down:))... 
Cheers,
Allan

Allan, 01/22/2015

Hi Rebecca,

Just wanted to sent you a note that I received our stove grate on Saturday! It is perfect. Our local Vermont Castings dealer here in Maryland told us it would be 4 to 6 weeks before we could get a new grate for our wood stove. I checked the Internet and found you guys! SO GLAD I did....we received our grate in just a few days, and it was cheaper than our local dealer. We will keep your info in case we need more wood stove accessories...your shop is the BEST! Thank you!

Happy customer,

Gail from Maryland, 12/9/2014
 

We ordered some replacement fire bricks for our wood stove.  These folks were the only ones we could find who carried the set.  Having read some of the reviews on here, we called ahead to see whether they had the part in stock - which they did.  The woman on the phone was very courteous and helpful.

What was particularly impressive was that, after putting in the order, we had it at our house on the very next day!  Granted we live in Massachusetts, but still, that was the quickest shipping we ever had.  The bricks were well packaged, and we were very happy - particularly because the stove repair place near our house quoted us 5 times as much for the same bricks.  It may be helpful, since they carry so many obscure parts, to call ahead and make sure it's in stock.  In our case, everything worked out beautifully.  Thanks!

Liz from MA, 10/14/2014
 

Hi Rebecca,
I had such a good experience with my last order. How could I not order another part from Woodmans?
Hopefully, I don't need anything else for my wood stove. I think approximately $600.00 is enough refurbishing for this year. LOL...
Thank you!!!

Diane from Hampton, NH, 5/29/2014
 
 

Some reviews here are pretty scary, but I couldn't find a competetive price elsewhere, so I crossed my fingers and ordered two rather costly Jotul replacement parts from Woodmans Parts Plus.  The transaction went perfectly smoothly: ordering, tracking, delivery.  I expect to buy from this company again.

Peter from CA, 12/4/2013
 

Dear Woodmans Parts Plus,
I had just recently ordered cast iron parts for my Vermont Castings Resolute Acclaim stove. The stove needed a complete rebuild from the combustion package on up. I was very skeptical in placing this order that totaled over $350.00 due to the fact that last year I purchased components through one of your competitors and the order took over 6 months to deliver!!! Winter was over.

I am very pleased with the speedy deliver times, service, parts availability along with the quality of the original cast iron equipment. ALL pieces were a direct bolt replacement and an exact match. I now have rebuilt my wood stove (which is my primary and sole source of heat) and is fully functional as the day I first purchased the stove new 7 years ago.

Thank you for your commitment to the consumer and I look forward to ordering again in the future from Woodman Parts Plus.

Sincerely,
Jonathan from Exeter, NH 
 
 

We have now received the circular grate for our Jotul 507 stove; many thanks for your help with this
Nice to know that you can help where Jotul UK could not....
Regards
Lee & Joanne
 

Hello,
My baffle arrived Friday on the 25th. Excellent service and a good quality part. I'm just finishing the stove method of seasoning the part, waiting for the slow cool down. Thanks again.
Regards,

Eric
 

Good Evening,

I just received my parts. I thought I would write a quick note of thanks.
I have been waiting 19 months to receive the same items from __________.
I can’t believe the difference. I can’t say thanks enough. I have added you to my bookmarks list.
The shipping was exactly what you said it would be.
I also never knew I had to preheat the parts in the oven prior to use. You are the best.

Thanks again,
Al